| Question |
Answer |
| Delivery related questions |
| Q. How much is delivery? |
We're always trying to keep delivery rates down by shopping around for every order. Freight curbside delivery starts around $79, FedEx Ground is typically $10-20 per chair. |
| Q. What delivery options are provided? |
In addition to freight and small packet (e.g. FedEx) delivery, we also offer white glove services: inside delivery, unpacking and assembly. Ask for a quote. |
| Q. How long is delivery? |
We ship to most areas in the contiguous U.S. in 2-3 days. |
| Q. Do you drop-ship? |
Yes, we're happy to drop ship. |
| Q. How do you handle damaged orders? |
Damage must be noted on the delivery waybill and notified to us immediately. |
| Warehouse related questions |
| Q. How do I get stock updates? |
Please email us for the latest figures quoting the relevant product. |
| Q. Can you warehouse products and manage order fulfilment on our behalf? |
We are well positioned to perform this function, limiting the client's capital outlay combined with economical drop-shipping. |
| Product related questions |
| Q. How long are products warranted? |
We cover any manufacturing related defects for 12 months from the date of purchase. |
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